About Carpets4Less

• With over 40 years’ experience Carpets4Less is a respected and reliable brand trusted by thousands across the UK.
• One of the country’s largest flooring businesses, we leverage economies of scale to deliver unbeatable buying power and market-leading prices.
• Genuine value is at the heart of everything we do – no gimmicks or misleading sales, just honest pricing on quality products.
• Extensive product range covering carpets, vinyl, rugs, and laminate/LVT/wood flooring, tailored to suit every style, taste, and budget.
• Serving the local community with a strong emphasis on customer care, we provide peace of mind through expert advice and outstanding service.
• Flexible delivery or introduction to professional fitting services, via experienced third-party fitters who will ensure your flooring is installed efficiently and correctly.
• Our knowledgeable team is committed to helping you find the perfect flooring solution, making the buying process simple and stress-free.
• Transparent pricing and no hidden costs – what you see is what you pay for.
• Repeat business and long-term relationships reflect our commitment to quality, reliability, and genuine customer satisfaction.

Carpets4Less – Area Support Manager (Corporate Stores)

Reports to: Managing Director
Location: Field-based (covering Bedfordshire, Northants, Oxfordshire and Cambridgeshire)

Role Purpose

The Area Support Manager will provide hands-on leadership and operational support across a portfolio of Carpets4Less corporate and franchise stores. The role’s focus is to drive consistent retail performance, strengthen operational standards, and provide visible support to store teams and franchise partners. This position bridges day-to-day store management with Regional-level leadership, ensuring stores deliver strong financial results, excellent customer service, and compliance with brand standards.

Key Responsibilities

• Operational Excellence: Ensure stores achieve agreed KPIs including sales, margin, conversion, and customer satisfaction. Identify performance gaps and implement improvement action plans.
• Team Leadership: Coach and mentor Store Managers and Assistant Managers, supporting performance management, recruitment, and training to build capability within each team.
• Commercial Focus: Work closely with the Managing Director to analyse trading reports, identify regional sales trends, and contribute to local promotional activity that improves sales performance.
• Store Development: Support new store openings, refurbishments, and succession planning by developing internal talent for future management opportunities.
• Audit & Compliance: Oversee health & safety, operational compliance, and brand standards adherence across all stores; follow up on audit actions in a timely and consistent manner.
• Communication & Reporting: Act as the key link between stores and head office teams, ensuring consistent communication on initiatives, policies, and performance updates.
• Franchise Support: Occasional partnering with franchisees to share best practice, advise on store standards, visual merchandising, and compliance expectations, reinforcing the Carpets4Less brand.

Experience & Skills Required

• Proven multi-site or large-store management experience within flooring retail.
• Strong commercial acumen and the ability to interpret sales and profit reports to drive improved outcomes.
• Effective people management and coaching skills, able to influence and motivate both direct teams and independent franchisees.
• Excellent organisational skills and the ability to manage priorities across multiple sites.
• Confident communicator with a blend of authority and approachability.
• Full UK driving licence and flexibility to travel frequently between sites.

Contact info@carpets4less.com with your CV

Flooring Sales Customer Advisor (Full or Part Time)
Pay: £22,000.00-£30,000.00 per year

Job Description:
Flooring Sales Customer Advisor (Full or Part Time)
£22K Basic, with strong commission potential (OTE £30K)

Please note:

Carpets 4 Less has stores nationwide and is looking for highly motivated, customer-focused, and above all, friendly customer advisors.

Some retail experience in flooring sales is essential. Candidates must have evidence of this experience showing on their CV to be considered.

We have a customer advisor vacancy at our Northampton store. Whether you are interested in working full-time (40 hours) or part-time for more flexibility, we could have the perfect vacancy for you.

Customer Advisor duties include:

• Work as part of a team to ensure efficient store operation.
• Serving and providing professional advice to customers.
• Measuring and estimating with confidence in customers' homes.
• Ensuring individual sales meet targets.
• Using store paperwork and computerised systems.
• Assist in ensuring the Showroom and Warehouse are fully stocked and well organised at all times.
• All staff are required to lift or move carpets on a daily basis.

If you have an engaging personality, enjoy meeting people and love to provide a fantastic customer experience then look no further and apply today.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• On-site parking

Ability to commute/relocate:

• Banbury & Northampton NN1: reliably commute or plan to relocate before starting work (required)

Experience:

• Flooring Sales (Specifically Carpets, Laminate and/or LVT: 1 year (required)
• Retail sales: 2 years (required)

Work Location: In person

Contact info@carpets4less.com to apply.